I recently interviewed for a position at a progressive company with a yoga studio blahblahblah. I was excited because, if hired, I’d be working for a company that seems stoked on its employees: I’ve found that company that really gets it!
The HR process ended up being disorganized and frustrating. They didn’t seem to care that I was there. They didn’t respect my time. And they didn’t respond to my follow-up email with a simple – thank you, but we’re looking at other candidates.
This post may be a bit Fast Company-sounding, but I like to think that employers of the future – the ones who make a difference – will understand that a potential employee’s impression of your company starts the second he or she walks in the door, not after he’s signed on the dotted line – that a job interview is an exchange, not a one-sided deal. Employees will forgive a lot – they want to help you. So knock the chip off your shoulder and let them.
AND NOW: The email I crafted to send to the prez, but which I sent to a friend instead, in redacted form:
Hi Mr. [redacted],
I don’t know if this is even your email address, but I thought I would see. My name is Jen – I applied for an operations’ coordinator position at your [redacted] office. I went in for an interview about two weeks ago and had a poor experience.
I studied the history of the company, as I was excited to potentially join a co with what looked like a dynamic and innovative corporate culture. I also felt like a great fit as, in 2006, I lost about 80 pounds using the [redacted] DVD. I felt like I had a connection w/ [your company].
While the receptionist was warm and professional, I was not greeted by anyone else for the first 75 min. I briefly spoke with the recruiter Scott, who wanted me to interview with 2 other individuals in the ops dept. He left to go home, and I waited to speak with them. After talking, I saw myself out. Despite a follow-up email from me, I have not received a courtesy email letting me know if you guys are proceeding with other candidates. I spent 2.5 hours at [your company] and took off work to interview.
I recently read an article geared toward HR professionals that emphasized the importance of respecting the time potential employees take out of their own days to come in. That’s the kind of company I thought [your company] was.
I’m looking to work for a company that respects my time as I do theirs, and that is absolutely stoked to have me there. Everyone deserves that. My experience with your recruiting dept has not only turned me off from applying again but has turned me off as a customer. Perhaps it was a one-time thing, but if [your company] is about its people, I didn’t see it from my position. I’m mostly just super disappointed as it looked like [your company] was one of the few that is getting it right. Instead, I’m really not sure why I was invited to interview in the first place.